Knowledge Home Customization

Vlad_Rozic · ‎02-10-2016

Hey all,

I noticed in Service Now that Knowledge now has a handy "Home" page with seperate sections for Category, Most Recent, Most Viewed etc.

Is there any way to customize this page?

I have noticed that it doesn't seem to adhere to our CSS changes to the rest of the System UI, and am curious if this page is customizable in any way..

We'd like to leverage it as its a nice clean user facing page, but wish to change colors, alignments, etc. Photo of the standard view attached.

epam · ‎02-11-2016

Hi Vlad,

the page on the screenshot is $knowledge.do#/search and it now uses angular.js

it looks like the platform does not provide customization of this content

(https://hi.service-now.com/kb_view.do?sysparm_article=KB0552225)

View solution in original post

wbrice · ‎06-17-2016

Ivan do you know where the BaseLine tool that was sent out in an email a few days ago went? I've seen the article is no longer avail and a few articles that were started about it have.... disappeared. NSA?

bianca_vaccarin · ‎06-20-2016

Hi William,

There are couple of kinks being worked out on it. Stay tuned.