Hello,Our organization uses Assignment Lookup tables to keep track of how CI's route to different support groups and what level of support they are currently with. We were interested in using the Data Certification tasks to ask our process owners t...
List of E-mail address to be populated for the users to select. No need of User name.There is a field in a Catalog form and it should show the e-mail address of all the users from User table.
Hi everyone, We have set up the Microsoft Intune Spoke. Connection is working and we are able to get managed devices. Only problem is : we are not getting all managed devices. We double-checked the permissions in Azure with those listed in the Servic...
Currently the SLA is tight to the EST time zone as So need to create SLA based on submitter's local time zone. Thanks,Shashank Sharma
Hello Everyone, I have seen the "Give Feedback" in PDI and I search in the Google i found it is OOB widget named as "Give Feedback" but when I search with that name I am unable to find it , is there any thing we need to configure? PFA ThanksSid
Guide on writing a Configuration Management Plan for ServiceNow On-Prem.
Hi, When I search in my dev ServiceNow instance, I am not able to find any options for Key Management. However, I watched this ServiceNow Demo: TechNow Ep 89 | Navigating Encryption Options - YouTube if you go directly to minute:second(27:46), there ...
Update the existing KB article contains (below text) & the existing template which contains the standard text.-->In all the Knowledge Article (End user facing article) we have the below sentence mentioned."Find news and relevant links about IT servic...
Hi,I have 487 Services,Can I show this all services on Service Dashboard on SOW? because it only appear 96 Services. Could anyone know how to show all services?
Hi,I have UI policies which showmake mandetory fields based on other field selection. But in Submitted case all fields are showing and making mandetory. How to resolve this?
Hi All, Is it possible to send an email to an all group member in Flow Designer from Send Email action? Please suggest me. TIA PKG
Hello, I followed this (https://youtu.be/JOUBcINNF9g) tutorial to setup my Azure AD spoke. but whenever I try to push a user from ServiceNow to Azure Ad it gives me the following error: "Forbidden Request. Please Check Oauth Token and scope permissi...
Hi, I'll be doing a clone from prod to dev in a few days, and wanted to test the functionality. So today, I cloned our dev on one of our demo instances, and explicitly checked the "Preserve users and related tables"-Box on the clone profile. I didn't...
Most users are not able to log an incident (something broken) with what they need (general service request). In our older tool, we had simplified this by presenting our users with one record, and had the ability to switch it to indicate an incident ...
Hi All, i hope everyone is ok. Quick an easy question. I would like to release licenses in now platform because people left the company. I know that the best way of doing it is removing the itil role from the person. Since the role is assigned to a g...
