knowledge management taxonomy

kpeters3
Kilo Explorer

I am looking for taxonomy ideas for our Knowledge Articles. Can anyone share an examples or categories?

20 REPLIES 20

Hi Sarah, in case you're still willing to share, I would also be very interested.


Hi Sarah, I'd love to see your Knowledge taxonomy if you're still willing to share... 

Hi Sarah,

I understand that your message was posted a long time ago, but wondering if you will be able to share the taxonomy information with me as well.

Thanks!

Hi Elena, 

 

What kind of information are you looking for re: taxonomy and Knowledge content? Glad you reached out! 

Hi Sarah,

Thanks a lot for replying! We are looking for taxonomy ideas/samples on how to organize our knowledge base. We are not completely new to creating KBs and we have several already. But we are looking for taxonomy best practices. Our KBs are hosting IT related documentation.
If you have anything already and are wiling to share that information, it would be really helpful.

Thank you again!