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Access Control List Rule Order of Execution

I'm trying to make a custom Access Control on the Requested Item table (sc_req_item) for a specific catalog item. We have a request item that stores sensitive information that should only be accessible to members of the assignment group, the submitte...

Kyle Krick by Giga Contributor
  • 3032 Views
  • 4 replies
  • 6 helpfuls

Health Inclusion Rule

I see how to add a Health Inclusion Rule for a CI class but I don't see how to remove the inclusion rule later if needed.  How can a health inclusion rule be removed in CI Class Manager? 

Ann B_ by Tera Contributor
  • 1488 Views
  • 3 replies
  • 2 helpfuls

Hide section of a form on Agent Workspace

Hello Gurus, I am trying to hide sections on a Requested Item form using g_form.setSectionDisplay("section_name", false). This perfectly works fine on a regular form/view of the platform. The problem is with the Agent Workspace and is not hiding the ...

pauladams by Tera Contributor
  • 4210 Views
  • 5 replies
  • 5 helpfuls

Resolved! Flow designer : Flow is not triggering

Hello Team, I'm trying to trigger a flow for the sys_history_line table but for some reason the flow is not getting triggered. I tested the flow using a sample test from the designer itself and I'm able to achieve the required output but the flow is ...

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davjohn by Kilo Expert
  • 4478 Views
  • 7 replies
  • 1 helpfuls

Business Rule to run with admin access

Hi, is it possible to make Business Rule run as admin always?Because I experience where the user has no role and the BR is triggered but because the user has no admin access the BR is not completely executed.Thanks,Tadz

Tadz by Kilo Sage
  • 6144 Views
  • 14 replies
  • 3 helpfuls