LDAP authentication

[peternemeth]

Hi,

I managed to setup LDAP integration through a MID server.

All users and groups are imported, Source and LDAP server fields are filled in the user record.

When clicking on the Test Connection, it says the connection is successful. I can also browse the LDAP content.

Everything looks fine, however I can't login with the users.

What can be the problem here?

Any ideas are appreciated.

Thanks

Peter

[Mujtaba Amin Bh · Accepted solution]

In wiki it says:

The ServiceNow system does not support LDAP password authentication through a MID Server. A ServiceNow instance must be able to directly connect with an LDAP server to support password authentication.

http://wiki.servicenow.com/?title=LDAP_Integration#Authentication

Check also User created from LDAP not able to login

[Michael Fry1]

Refer to this wiki

LDAP Integration Setup - ServiceNow Wiki

2 Determine the LDAP Communication Channel

LDAP typically uses one of these types of communication channels:

• A MID Server connection communicates over HTTP on port 80 by default. This communication channel does not require a certificate. The connection between the MID Server and the instance is over HTTPS (port 443). You can use the MID Server to import data over LDAP, but you cannot use the MID Server for LDAP authentication.