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Resolved! Table cleaner is not working on custom table

Hi exports, I'm facing issue on table cleaner, need your help on below issue.I have created table cleaner on custom table but it is not working, there is no table rotation on that custom table. If something is not working from "sys_auto_flush" table,...

krishna115 by Tera Contributor
  • 903 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need to add validation on phone number

I have a filed called phone number on catalog which display on catalog task with mandatory field.I want to add validation like if phone number exists in cmdb_ci_comm table and assigned to anyone then alert message like number already exists. Can some...

MK-p by Tera Contributor
  • 1956 Views
  • 5 replies
  • 3 helpfuls

Resolved! Variable set on change not working

I am trying to set a field mandatory when requested_for get changed but its not working, I have written onchange client script. Actually my script is not getting called, i tried print alert but didnt work. what could be the reason?

Amit_H by Tera Contributor
  • 1621 Views
  • 5 replies
  • 2 helpfuls

Unable to add fields on VTB card

Hi Team,   I am unable to add fields on the VTB card as per the link provided below : https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/use/visual-task-boards/task/configure-VTB-card-view.html   Followed the steps to configure form...

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Gauri Kaner by Tera Contributor
  • 3012 Views
  • 6 replies
  • 2 helpfuls

Get the URL parameter on ui page

I want to transfer some values on form to ui page. So that I'm thinking about implementing UI action that gets some values on form and set these values on url and opens UI Page. Now I'm trying to get url values and set these values on the UI Page. So...

Akihiro by Tera Contributor
  • 7546 Views
  • 6 replies
  • 0 helpfuls

Resolved! Attachment size limit for outbound SOAP messages.

Hi,  Did anyone faced challenges in transferring large attachment over SOAP? more than 10 MB.I have a scripted SOAP API which is used to transfer request information and attachments outside ServiceNow. For some requests attachments are more than 10MB...

Nilesh4 by Tera Contributor
  • 5178 Views
  • 5 replies
  • 1 helpfuls

Resolved! Catalog form validation

I have one catalog item with filed Hardware Type (dropdown: Laptop, Desktop, Monitor, etc.) and justification.My requirement is If "Hardware Type" is "Laptop" and the "Justification" field is less than 50 characters, display an error message. 

Prakash_S by Tera Contributor
  • 1139 Views
  • 3 replies
  • 1 helpfuls

Resolved! Populate duration field when state is resolved

Hi,We have created a custom field 'total time' duration field. When incident state is resolved we want to populate that field with business duration field which is already present on incident table. I created business rule and onsbmit client script a...

Burhan2 by Tera Contributor
  • 2381 Views
  • 9 replies
  • 1 helpfuls