LDAP Server via MID Server (Authentication)

[djparkie]

I am using LDAP Servers to query data from our Active Directory, and at the moment we are not using a MID Server. Concerning the Login distinguished name we have to recycle the password on that account every few months. We have to manually update the LDAP Server records to achieve this.

We do have a MID Server running under that same account as the Login distinguished name. If we use the MID Server will that mean we won't have to recycle the Login password on the LDAP Server record, or is that still needed for authentication and the MID Server is purely routing the requests differently?

Gavin

[shloke04]

Hi,

Password will be required even if you use Mid Server.

By adding a Mid Server to your LDAP Server record, it allows ServiceNow to connect to your internal AD Database for proper routing.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[shloke04 · Accepted solution]

You may also refer to below links to understand it better:

https://docs.servicenow.com/bundle/rome-platform-administration/page/integrate/ldap/concept/c_LDAPIntegrationViaMIDServer.html

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825425

https://docs.servicenow.com/bundle/orlando-platform-administration/page/integrate/ldap/concept/c_TroubleshootLDAPIntegViaMIDSvr.html

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke