Hi. Although I have the "app_service_admin" role, there is no "Application Services" option in Configuration -> Application Services as stablished in: Manually create an application service" https://docs.servicenow.com/bundle/london-servicenow-plat...
Hi! I created a "True/False" field and displayed it with a drop-down list with none, since the field will be a mandatory one. I created related choices to the field in order to display: No -> for "false" value Yes -> for "true" value. The system is ...
Hi everyone, I facing an issue when I'm dealing with transform map step in the discovery pattern. Long story short while using EVAL() function to change decimal number that I getting from discovery to hex with formula NUMBER.toString(16) bu it gives ...
Hi, Currently queue managers are unable to see tickets assigned to the queues they manage unless they're a member of the queue. Within group management we have a Managers variable(Queue Manager). I would like to design a way to add the manager as a ...
Hello Team, I want to know that cloning of existing widgets is recommended in the portal. If I clone the widget, is it considered as a custom widget? Any problems we will face when instance updation? Can you share your suggestions? Thanks.
I am looking at my event log and I see the same record once as ready and 4 times as tramsferred. Will this only run once? What does transferred mean?
Hi, I wan't to avoid harcoding sys_id, and gs.getProperty does not work on client script.Is there a equivalent for gs.getProperty in the client script(I am using onload client script)?or is there any other workaround here?Thanks,Tadz
I am requesting guidance on how to perform a mass update to CMDB CI's within the ServiceNow environment. As it is right now i am able to update one record at a time but that is not feasible with nearly 13,000 records that require an update. Thank you...
The question is pretty straightforward. For email subject lines such as "Reg: Article KB0013668 has been revised", what does "Reg:" mean?
We have a set of KB articles that contain training modules that end users have to read and acknowledge -- after that they gain a skill. I recently stumbled upon the Skills Management plugin.Has anyone built a feature that took advantage of the Knowle...
First time using a calculated field, so I'm not sure if I'm doing something wrong here.I have a calculated field that concaenates 2 other fields and is used in a list collector or a record producer in the service catalog.When I first created the fiel...
When I select a specific workstation and choose a program which is installed on that workstation and click on that program to show all workstations which have this specific program installed I am unable export the list of workstations which are shown...
Hi All, I am just getting my hands dirty in servicenow development. I am facing an issue with the client script execution on the portal. I have a business requirement to make the RITM variables in the catalog requested items read-only after submissio...
We did a patch update and after that all the columns that had no data started showing as "(empty)". Is there any global setting to remove "(empty) " from the columns that have no data on the list view?
Hello, I have an array that has a bunch of sys ids of my query. Let’s us say that my array has a list of open incidents/ incident task and is defined as follow var allIncidents = []; assuming that my records are are in it already , how can I cha...
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