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Hide/Unhide Column Search in list

How to enable or disable column search option for fields in list. e.g. watchlist ( glide_list ) fields are disabled for search by default in list.Is there any property to disable specific field type. e,g, we would like to hide search on user_image fi...

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abhosale by Tera Contributor
  • 1839 Views
  • 2 replies
  • 0 helpfuls

Consequences of using the Task_editor role

I have a manager who wants to be able to add tasks to a Guided VTB that is using Catalog Tasks. He is currently an itil user and I could give him the role of task_editor to accomplish this, but the description of that role makes me nervous. "Can edit...

How to add spell check

How do I add spell check to additional comments and work notes? For all INC, RITM, PRB, CHANGES? Step by step instructions please. I found the below document but it is not clear:  https://docs.servicenow.com/bundle/helsinki-platform-administration/pa...

Email notification for Expiring KB

I want to trigger a email notification every 6 months to Article owner, Knowledge Admin and Knowledge Manager when a KB article is to expire, 14 days before. I have created an event, a notification and also a schedule job. I checked in event log, eve...

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anurima by Kilo Contributor
  • 2008 Views
  • 6 replies
  • 0 helpfuls

Auto populate Current Date time in a field?

Hello,   I have a requirement to autopopulate current date time a field when we click on a link in the notification, I am trying to generate the URL using below: Click Here:  ${URI+&sysparm_begin=gs.nowDateTime()}   but this is just not giving me any...

Resolved! GlideSysAttachment.getContentBase64 isn't working

Hi Guys, I am unable to make the below code work. I am trying to send an attachment via REST message by encoding it to Base64 first. The records are getting created in the third party system without the base64 bit. Any ideas? (function executeRule(cu...

Mussie by ServiceNow Employee
  • 4585 Views
  • 2 replies
  • 8 helpfuls

Resolved! Downgrade an instance

Hello, Anyone here had requested a downgrade ? ServiceNow support say that it is possible but I'm not sure about the consequences. Thank you

khadija3 by Tera Guru
  • 5153 Views
  • 6 replies
  • 3 helpfuls