LDAP Transform and Field-Maps

[solchris]

Hy,

we've connected a LDAP-Server via a MID-Server, the connection is established and working.

Right now, i wanted to create a Transform-Map with our Fields, we would transfer from AD to ServiceNow.

In the default ServiceNow LDAP-Section there's a Transform-Map "LDAP   User Import"   with different "Field-Maps".

The problem what i have is, that i copied this "Example" but there's no entry in the "Field-Maps-Section and i could not create new ones..

After a while of searching around, i could not really understand the logic of this fieldmaps, when the occour or not.

So my question is, if it is possible to create this fieldmaps at all time manually or is it a process, that these fields first had to come from the AD (after successful reading) and i could only change them afterwards.

So important for me is the question, how this is implemented in ServiceNow to understand the logic of this transform map fields and to search for the reason, why i could not add Field Maps manually..

[Jaspal Singh]

Hi,

All you need to do is to create an additional LDAP Data source which will have an entry for import set table as well. Once that is done create a transform & then add the Source as import set table created & target which will be User table.

Once done you then will be able to map fields which is required to be done only once. After then it will use the mapped fields & update records accordingly.

As per my understanding since there was no import set table you were not able to map fields.

Thanks,

Jaspal Singh

Hit Like or Correct on the impact of response.

[lks]

Hello Solchris,

I am little confused with your question. You want to create a new Transform Map for your LDAP? However, this is possible but I would suggest you continue with existing one "LDAP User Import" and let the data come from your AD as it will create the columns in your import set table accordingly and then you can change the mapping as per your wish. If you're still unable to change the mapping, please check if you have admin rights?

[solchris]

Hy again,

i've the necessary admin-rights.

I only want to create an individuel field mapping inside a new "LDAP-Transform-Set", because i don't want to use the example sets.

Therefore the new "LDAP-Transform" set is a copy of this example set, but if u do a copy of this the fieldmaps of the example set would not there, everything is empty in the "Fieldmap-Section".

So how is it possible to "recreate" this fieldmappings from the example sets, this would be helpful ?

Release is the latest patchlevel from "Instanbul".