List collector slash bucket in portal

[Prakash_S]

I want to display slash bucket in portal, can we achieve this? it is displaying on backend view but in portal it is displayed dropdown.

[Runjay Patel · Accepted solution]

Hi @Prakash_S ,

I don't think we can add slush bucket on portal view 

Check this article published by ServiceNow.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724441

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635149

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

[PritamG]

no, slash bucket is not natively supported in the Service Portal. It displays as a dropdown instead. You would need custom scripting or a widget to achieve the slash bucket functionality in the portal.