List Collector Variable on Catalog Item only show sys_id

Edxavier Robert
Mega Sage

Hi all, 

I have a catalog item with a list collector variable. The list collector is a reference field to the sys_user_group table. My issue I am trying to get the responses on an email notification but it's only returning the sys_id of the groups. How I can get the Display Value or the actual name of the group in the email notification? I am using the flow designer to send the notification.  

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1 ACCEPTED SOLUTION

Edxavier Robert
Mega Sage

Hi @Muhammad Khan and@Mohith Devatte ,

Thank both for your responses, but I was unable to find a solution using flow designer so I end it up using the notification outside flow designer. I create a notification and I called the variable for the list collector.

 

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24 REPLIES 24

Muhammad Khan
Mega Sage
Mega Sage

Hi  Edxavier,

 

I believe that you are using Get Catalog Variables Action to have your variables as Data Pills. If this is the case then follow below steps;

  1. Create a Flow Variable of type string
  2. Use Set Flow Variables to set the DisplayValue of sys_ids you have.
  3. Use that flow variable in the body of your email.

If you have not used Get Catalog Variables then you have to use that Action as a 1st Step.

For reference see the below images;

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Hopefully, this will resolve your query.

Hi @Muhammad Khan

Thanks for your response but I am not getting any variable to select.

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It will be under Flow Variables  at the top

find_real_file.png

Hi @Muhammad Khan

I tried but I am unable to activate the flow, I am getting an error message

find_real_file.png

Edxavier Robert
Mega Sage

Hi @Muhammad Khan and@Mohith Devatte ,

Thank both for your responses, but I was unable to find a solution using flow designer so I end it up using the notification outside flow designer. I create a notification and I called the variable for the list collector.