Locations/buildings as CIs

[KB15]

I was reviewing this video and presentation (https://community.servicenow.com/docs/DOC-3484) and saw that this company used locations/rooms as CIs to build relationships of assets to particular locations. Is this good practice or is there a better way to associate specifics to a location? The goal is to associate IT and non-IT related assets and resources to a location or a building (including personnel/managers in charge.)

If there are better ways to do this through other modules, I'd like to know which ones. We have access to most of them in our instance.

[Michael Fry1 · Accepted solution]

Did you take a look at Facilities: Facilities Service Management overview

[KB15]

I was poking around in the facilities app prior. I wasn't able to easily see the ability to create room and assign a type to it other than customizing the form to show the class field.

The docs site shows to add a room by going to spaces menu however by default it'll only create a facilities space unless I show the class field. Is this the correct way?

[Michael Fry1]

You have to create a building, then add floors or level to the building, then add spaces to the floors where spaces can be rooms or cubes.

[KB15]

I can create the room but can't specify the class unless I show it on the form. Would that be normal?