Login to Now mobile app with alias

Paul Snowlab · ‎04-02-2025

Hello,

We have setup an alias to access the instance. On the Now Mobile app, is it possible to use this alias instead of the name of the instance xxx.service-now.com ?

Thanks for your help.

Dr Atul G- LNG · ‎04-02-2025

Hi @Paul Snowlab

NO mate, we need to enter actual name.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎04-02-2025

Hi @Paul Snowlab

NO mate, we need to enter actual name.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Paul Snowlab · ‎04-02-2025

That's what I thought. Thanks for the confirmation