Looking for 'Now Assist behind the scenes' details

Suggy · 4 weeks ago

I want to know the technical details of Now Assist.

Ex - when on the incident form, when I click on 'Summarize', what happens behind the scenes?

How the data processing happens? (data flow details)

Any architecture diagram for this?

If you have the details, please share.

Dr Atul G- LNG · 3 weeks ago

Sure! Please share your learnings if you get a chance to connect with your ServiceNow representative.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Suggy · 3 weeks ago

Anyone?

Dr Atul G- LNG · 3 weeks ago

Hi @Suggy

I had a podcast on Sunday on a similar topic where we shared some insights around this. Feel free to have a listen.

https://youtube.com/live/rCmWxvqLNxo?feature=share

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Simon Hendery · 3 weeks ago

Wow, @Dr Atul G- LNG, I just watched part of your webcast. Your guest told you he doesn't believe ServiceNow is telling the truth about developing its own LLM. That's a pretty inflammatory claim!

Dr Atul G- LNG · 3 weeks ago

That is his own choice @Simon Hendery

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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