Subscription Management - Problem Adding Subscribed Groups

[HP8]

Hi team. I couldn't find a solution anywhere on the community.

I have a group set up with the business_stakeholder role, however when I head over to Subscription Management and select Business Stakeholder, try to add a group, it only shows a popup showing 'recommended groups', but no groups appear and there is no way to manually add groups. Why is this?

[AndersBGS]

Hi @HP8 ,

Go through this video: https://www.youtube.com/watch?v=mc-mI0OcD6E&t=3699s where Adam Stout is explaining how it's working. Just see it from around 56 min if you don't want to see it all. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[RhettH]

Thanks for the link.  Looks like he has an option named "View all groups with relevant roles" when adding groups.  I do not have that option, so if it's not a recommended group, I can't seem to add it.

[Ruben9]

Hi @RhettH , did you find a solution for your issue? I do have the 'View all groups with relevant roles' option, but the groups I want to add to the business stakeholder license are not listed.

[RhettH]

Hello,

I'm sorry, I did not find a solution yet.