Maintain Item

[sunny13]

When i configure maintain item for a particular item i don't find the option to remove the quantity from the task, I feel like i'm missing some of the check boxes in the maintain item i have checked with the view and it seems to be saame for all   the existing items .

Even when i try to create a new item i don't find the option to uncheck the quantity from viewing in the cart.

[Michael Fry1]

Check out Maintain Cart Layouts. That's where you can uncheck some of those options in the cart layout.

[Pradeep Sharma]

Hi Sajin,

It will be under the tab "Column" if you hit the below URL by replacing the instance name.

https://YOURINSTANCENAME.service-now.com/sc_layout.do?sys_id=d07373bbd7222100f2d224837e610348&syspar...

More info here.

Configuring Cart Layouts - ServiceNow Wiki

Please let us know if you have any questions.

[sunny13]

Hi Pradeep ,

I could see that all the options are checked under "Column"   but still i don't find that option in Configure maintain item.

[sunny13]

Please refer Unhide the field on Form Layout i have the same issue