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create a template for the vtb card

I would like to create a card template for the VTB to include the same tasks (steps) in the checklist location. If we have projects to follow, we can take that template and use it to create our tasks etc. without creating the checklist item.  

Resolved! Adding a clickable Link/URL to a VTB Card

Hello, is there any chance to add (clickable) links to a description or comment of a card? Right now any comment added to a card is simply displayed as text. Since we use a lot of external resources via links on google drive it would be great to be a...

stefank by • Kilo Contributor
  • 7654 Views
  • 9 replies
  • 10 helpfuls

Virtual Agent is unresponsive in MS Teams

I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...

There is a JavaScript error in your browser console - error

Hi all ,There is two reference type variable in catalog which is referring  to same table . and based on value selected to the first variable it's should show values to second variable. I have written below client script and script include but it is ...

Community Alums by Community Alums •  
  • 1917 Views
  • 5 replies
  • 0 helpfuls

Resolved! Attachments in notifications

Hello all, I am working on a vendor project and having an issue with attachments in notifications. I have two PDF attachments that I am trying to include in a notification that goes out to an external customer (outside of our ServiceNow). I have writ...

email script.PNG notification email.PNG actual email.PNG email.PNG
YenGar by • Giga Sage
  • 15775 Views
  • 13 replies
  • 4 helpfuls

Ceridian Integration (Dayforce)

Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...

Vdix by • Tera Guru
  • 6744 Views
  • 2 replies
  • 0 helpfuls

USB Switches- CMDB

For the first time, I received a request to add USB Switches as a CI record.  They will be accompanied by license keys.  I have done some research online and everything says netgear, ip device, or computer and non of those seem to be an appropriate c...

Tina Bowers by • Tera Contributor
  • 1758 Views
  • 3 replies
  • 0 helpfuls