Make Admin Role Elevated like security_admin role

[Venkata Ramesh]

Hi Experts,

We have a requirement to enable Elevated check for admin role so we can avoid creating 2 profiles (another profile for ITIL) to prevent mistakes in production.

Issue: Integrations that need an admin role are failing when we enable an elevated check box for the admin role as the integration does not use different methods.

Looking for help to find the integration user logged in an event to elevate role before accessing the data using the below script

GlideSecurityManager.get().enableElevatedRole('security_admin')

Thank you for your help in advance.

[Kieran Anson]

Hi,

This is not supported and is mentioned in the product documentation Elevated privilege roles (servicenow.com)

What integrations are you running that needs the admin role? It is rare an integration needs such level of access.