Make visible variable in RITM only if Approval is granted

[Lkowalski]

Hello,

Could yo help on below issue ?

 I have to make visible variable in RITM only if below requirements will be passed:

 For example, for variable1

 If [Variable2]= No AND [Variable3]= No

 OR

 If [Variable2]= Yes OR [Variable3]= Yes, AND required approval is granted from Single Approval

 OR

 If [Variable2]= Yes AND [Variable3]= Yes, AND both required approvals are granted (from Single Approval and Group Approval)

I made a below catalog client script which Applies on Requested Items, but it did not work.

function onLoad() {
   //Type appropriate comment here, and begin script below
      if (variables.variable2== 'No' && variables.variable3== 'No') {
        if (variables.variable2== 'Yes' || variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
            if (variables.variable2== 'Yes' && variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
                g_form.setDisplay(‘variables.variable1’,true);
                g_form.setMandatory(‘variables.variable1’,true);
            }
        }
    }
}

Thank you for any help.

Regards,

Lukas

[ankitshaw625]

You're currently applying an AND operation among these set of conditions by nesting the if blocks. You need to check all these at the same level. You can try this:

function onLoad() {
  var conditionA = variables.variable2== 'No' && variables.variable3== 'No';

  var conditionB = variables.variable2== 'Yes' || variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true';

  var conditionC = variables.variable2== 'Yes' && variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true';



  if (conditionA || conditionB || conditionC) {

    g_form.setDisplay(‘variables.variable1’,true);

    g_form.setMandatory(‘variables.variable1’,true);

  }
}

[Lkowalski]

Hi Ankit,

Thank you for suggestion.

Unfortunately my variable1 is still not mandatory and appear after RITM was created with variable 2 and variable 3 before it was changed. Changing variable 2 and 3 make not impact in variable 1.

[Ankur Bawiskar]

Hi,

I think you are using display business rule on RITM table

share script for that

Also you should use normal client script and not catalog client script

ensure you are comparing correct choice value of No and Yes

Update script as this

function onLoad() {
	//Type appropriate comment here, and begin script below
	if (g_form.getValue('variables.variable2') == 'No' && g_form.getValue('variables.variable3') == 'No') {
		if (g_form.getValue('variables.variable2') == 'Yes' || g_form.getValue('variables.variable3') == 'Yes' && g_scratchpad.isApproved == 'true') {
			if (g_form.getValue('variables.variable2') == 'Yes' && g_form.getValue('variables.variable3') == 'Yes' && g_scratchpad.isApproved == 'true') {
				g_form.setDisplay('variables.variable1',true);
				g_form.setMandatory('variables.variable1',true);
			}
		}
	}
}

Regards
Ankur

[Lkowalski]

Hi Ankur,

Yes I have a Display business rule on RITM table:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr = new GlideRecord("sysapproval_approver");
	gr.addQuery("sysapproval", current.request_item);
	gr.addQuery("state", "approved");
	gr.query();
	if (gr.next()) {
		g_scratchpad.isApproved = 'true';
	}
	g_scratchpad.isApproved = 'false';

})(current, previous);