Making rejection comment mandatory on service portal
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‎02-20-2021 01:25 PM
I already have a Approve and reject widget on service portal like this
Now I only want to make rejection comment mandatory if approver rejects the request with the pop up if they don't fill in the rejection comment. Kindly guide me as I am new to service portal area.
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Service Portal
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‎02-21-2021 03:10 AM
this link has the solution for portal
Portal diaries: Service Portal — Making Rejection Comments Mandatory on Approval Record
Regards
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-03-2021 10:45 AM