Menu Item - Scripted List

Brook3
Giga Expert

Hello Experts,

I want to add menu on my header like "Impersonate to Ralph".

If i click this menu, I want to be impersonate to Ralph.

find_real_file.png

My Question is...

1. The menu doesn't show up in my header... How can I get the menu to show up in my header?

2. Refresh my browser with the current settings and it will be impersonated to be "Ralph". How do I change the script? (Should be impersonated, after the menu clicks)

3. What does "Filtered/Scripted List must be a top-level Menu Item" mean?

4. I couldn't find more information about "scripted list". Do you have any document page for that?

1 REPLY 1

Ct111
Giga Sage

Hello attaching the two link for you check it thoroughly it has what you need.

https://community.servicenow.com/community?id=community_article&sys_id=a27e9ad7db186388feb1a851ca961...

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0747430

 

Mark my ANSWER as CORRECT and HELPFUL if it helps