Hi! We have a custom table with the following states: We decided to make them more "standard" so we edited the values of the choices and set them to their lowercase equivalents. If we deploy the changes to Prod, will the records with "CANCELLED" and...
HelloWhen pasting content from another source into a new KB article sometimes we find that the formatting is a little peculiar. Certain paragraphs become bold or a different font size.Some of them can be changed easily but others just won't make the ...
I have configured a Health Inclusion on "Linux Server" class as I only want to have calculations run for this class. Still when I go to "cmdb_health_result" table I can see result for all sort of classes. Computer, printer, ip, switch etc. And I am...
I have a flow which gets triggered on the update of a record(change of "state" field from "new" to the value "assess").If the record is again updated from "new" to "assess" the flow is not getting retriggered.
var workflowScriptAPI = new SNC.WorkflowScriptAPI();
Hello everyone, I would like to ask what cmdb class you use to register "wireless LAN controller" devices? Thanks in advance Jorge Salazar
Im trying to modify the output of the ticket fields widget so that the content is not in onle long narrow column. We have a number of end users that are new to the platform and are having trouble with this form. When the details of a ticket come ou...
Hello all, What is a sub-production instance? Does it refers to test/UAT instance or it refers to both test/UAT and dev instance as well. Thanks.
Is there something missing from https://docs.servicenow.com/bundle/london-application-development/page/script/general-scripting/concept/c_SettingTheDurationFieldValue.html that shows how a client script can return a duration? Below is the script I'm ...
Please advise anyone integrated RSA Authentication Manager with Service Now to automate RSA secure ID token assignment/un assignments
Hello, I have a "Data Table from Instance Definition" widget on the service portal. I am using the table alm_hardware and selected a few columns to display. Is it possible to change the label for a column on one widget. We want to change the label ...
Hello, I was wondering if there was any way to download multiple files from multiple records. The actual goal is to download all the attachments from the requirements related list on a project. I was working through, https://www.servicenowguru.com/sc...
Hello All, We have to develop a solution so that when a user has an approval (Table = sysapproval_approver) assigned to them so that something automatically allocates to them the approver user role. If user already has approver_user role then ignore....
I'm building some catalog items for ServiceNow group maintenance. The requirement is that users can only make requests for groups of which they are already a member. If a user is a member of only one group, set the group variable to that group. I'm r...
from an order guide or service catalog item, the output is an REQ & RITM. On the RITM is a content section "submission" which displays the variables output of the catalog request that was submitted. On the submission form of an RITM, we have a use ca...
