MFA on dev instance
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‎04-28-2022 06:55 AM

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‎04-28-2022 07:07 AM
1) Time in mobile should be automatic
2) User account in user table might get locked out or active as false
3) If neither of the above steps work then reset mfa or delete the mfa record for that user in servicenow table so that it will ask for mfa setup again.
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‎06-08-2022 02:37 AM
Thanks Sumanth. Yes all your comments were checked.
I'm not sure how, but I can only put this down to my dev instance being reclaimed and then I had to restore it. After it had been restored, it hand a different instance name.
I replicated my work on a non-restored instance and it worked fine.