Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Migrating Confluence Article's to ServiceNow's KB

Jon Collins2
Kilo Sage

Hey Folks, my company wants to migrate from Confluence to ServiceNow's Knowledge Bases. Is there a direct way mass-migrate articles from Confluence to SN-KB or are we looking at downloading each Confluence article as a .doc and then importing into SN?

Thanks in advance, 

1 ACCEPTED SOLUTION

Jon Collins2
Kilo Sage

Just an update on this. Integration Hub standard is required to migrate content from Confluence to ServiceNow.

View solution in original post

7 REPLIES 7

Hi John,

 

do you have the steps which you achieved inorder to get the Confluence KB into SNOW

Unfortunately, I do not. Due to numerous formatting issues; my organization opted to have contractors manually migrate the content from Confluence to ServiceNow. 

Are you able to migrate the Knowledge Articles from One Confluence to Servicenow KB?