Migrating Confluence Article's to ServiceNow's KB

Jon Collins2
Kilo Sage

Hey Folks, my company wants to migrate from Confluence to ServiceNow's Knowledge Bases. Is there a direct way mass-migrate articles from Confluence to SN-KB or are we looking at downloading each Confluence article as a .doc and then importing into SN?

Thanks in advance, 

1 ACCEPTED SOLUTION

Jon Collins2
Kilo Sage

Just an update on this. Integration Hub standard is required to migrate content from Confluence to ServiceNow.

View solution in original post

7 REPLIES 7

Hi John,

 

do you have the steps which you achieved inorder to get the Confluence KB into SNOW

Unfortunately, I do not. Due to numerous formatting issues; my organization opted to have contractors manually migrate the content from Confluence to ServiceNow. 

Are you able to migrate the Knowledge Articles from One Confluence to Servicenow KB?