
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-15-2021 07:43 AM
Hey Folks, my company wants to migrate from Confluence to ServiceNow's Knowledge Bases. Is there a direct way mass-migrate articles from Confluence to SN-KB or are we looking at downloading each Confluence article as a .doc and then importing into SN?
Thanks in advance,
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2021 08:31 AM
Just an update on this. Integration Hub standard is required to migrate content from Confluence to ServiceNow.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2021 12:25 AM
Hi John,
do you have the steps which you achieved inorder to get the Confluence KB into SNOW

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2021 07:35 AM
Unfortunately, I do not. Due to numerous formatting issues; my organization opted to have contractors manually migrate the content from Confluence to ServiceNow.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2024 06:51 AM
Are you able to migrate the Knowledge Articles from One Confluence to Servicenow KB?