Modification of custom CI fields not captured in Audit Logs

[adityavishnu]

On which occasions do the changes in table does not get recorded in the Audit Log ?

We have some custom fields for Configuration Item in the "cmdb_ci" table which always logs the changes (Audit is on) but we noticed recently that the change was not captured in the Audit Log. I am looking for scenarios and experiences where you guys have faced such a situation.

[snehabinani26]

HI Aditya,

In order to capture in Audit History, you need to enable the Audit for the table and fields.

We have a audit checkbox in the dictionary entry just check that checkbox and see if you get the audit History for that field whenever you change the value of it in a record.

Hope this helps you.

[adityavishnu]

hey the issue was due to setWorkflow being set as false which prevented auditing. Is it possible to enable auditing even with setWorkflow being false ?

[snehabinani26]

Just enable the audit for the field and check whether its working or not.