I am working on PDF Templates and am using the OOB Table of Contents function to create a Table of Contents for my Document. It works great the issue I'm having is trying to change the font-family it is using. Currently it is Time New Roman, and I wo...
Hi All, I'm not sure I posted this in a suitable space, but if anyone can help, I would appreciate it. We have not moved to the employee center yet, and I would like to change the ServicePortal login option. I want to change the text to Request Somet...
Hi,We have a slush bucket field named "Please select which access you would like". The variable type is "List collector" and it is referencing the CMDB applications table.Requirement: In the "slush bucket" for the service catalog access RITMs…..we ar...
Hi All, I've recently created a CMDB Query in the CMDB Query Builder that I have selected to run every day in the morning. It's function is to discover all the servers for each business application and on the first run it's working fantastic. However...
I would like to install a MID server to perform Discovery. If the MID server is installed on a Windows server, can it detect Linux devices as well as Windows devices?
Hi, There is a feature called 'Systems Data Management' which is very useful when updating large datasets in a safe manner. I noticed it has a state of New when initiating a data update. Is it possible to add a workflow to this so that approvals can ...
Hello Community, a client has a specific requirement to attach a file from a record to a catalog item. The way it's supposed to work is that there is a UI Action that redirects you to the catalog item and when you get there, the attachment from the r...
i have a system property storing a json value, but now as per SN best practices we can't frequently update the property. I need to find an alternative to store that json value in app level.i do not have a common table to store the details, as table c...
Hi Team , In Employee service portal the KB articles are appearing in English by default even the user's Preferred Language is other than English. When clicked on the dropdown(shown below) we are able to select the KB Article in Preferred language . ...
I am facing a challenge, if an asset record is created manually, the associated CI record is not getting created. How to resolve this?
Hello.I created a new team and channel on MS teams and in order to connect it with ServiceNow for messages I need to add the connector 'Incoming Webhook'.I already add it but everytime I click on 'configure' the page turn white. Can someone help?
Dear Community,I am quite new to using ServiceNow and I need some help with creating an automation. My goal is to identify tickets that have been escalated to a vendor and subsequently closed, and then export the last email from the vendor to a Know...
We received great help with tying the Parent ID / category to second level of category but cannot reach to teh third.we have articles that have a Parent> 1st level> 2nd level and all articles are in that 2nd level. This is to help create a interactiv...
Hi,I'd like to know if it's possible to disable auditing for a table that extends a table that has auditing activated. So, for example, in our configuration, we have the "Audit" field checked on the Task table. Then, there's a custom table that exten...
I am trying to create a flow which will perform sequential approvals for a record, but it doesn't seem like Flow Designer supports this. The scenario is a given record has 3 different people that need to approve, but sequentially. This means that App...
