Multi-Provider SSO using Akamai
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05-23-2023 08:47 PM
Hello All,
We are working on a project where customer ask for using Akamai as SSO source for authentication of external customers along with Azure AD for internal users.
Please let me know if any use cases has been worked upon by anyone or anyone configured Akamai as SSO provider with ServiceNow.
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05-23-2023 09:49 PM
Hi Shambo,
you can create identity provider for Akamai. You can follow this link:
https://techdocs.akamai.com/eaa/docs/configure-eaa-as-an-idp-for-a-custom-saas-appli
After IDP is configured and test connection is successful, you have to update SSO source field in user profile or user's company with the sys id of IDP.
Please mark my reply as Helpful and/or Accept Solution, if applicable. Thanks!
Thanks & Regards,
Amitra Bhunia