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‎12-03-2020 04:56 PM
I'm a bit confused about the "From" field on notifications. Per the documentation, it looks like I can just set it to any email address, but that seems off - surely I can't set up a notification to look like it came from mark@facebook.com - there must be some sort of validation. But the doc isn't clear on that.
Our email set up is via our company's SMTP server - service.portal@company.com
I want some emails to come from hr.team@company.com. Do I need to add this as another SMTP account (meaning I need my Exchange team to set up the account)? And then I set the "From" in my chosen notification to hr.team@company.com? But then how do I set service.portal@company.com as my default outbound account?
TIA.
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‎12-11-2020 10:28 AM
Confirming what I thought - the account your instance is using to connect to your company's SMTP server must have rights to send emails as another account. It seems to on an email by email basis. So, if you connect to SMTP using mid.server.user, you'd need to set hr.team@company.com to allow mid.server.user to send emails on its behalf.
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‎03-27-2025 04:07 AM
Hi @Benjamin Nuttin ,
It will be helpful if you can share the steps of how you have accomplished it. We have the same requirement and getting the same error.
Regards,
Shivanshu
