Name and cn attribute not populating with Create AD Object

taarik_rahaman · ‎01-30-2018

Hi everyone,

We're trying to get the Create User AD object working, but are a little stumped. We're able to create the account and set all of the attributes needed successfully (e.g. sAMAccountName, displayName, givenName, sn, title, etc.) using the one activity. However, when it comes to cn and name, these seem to be copied from sAMAccountName when the AD record is created.

What are we doing wrong please? Is there maybe a group policy forcing CN and Name to be copies of sAMAccountName? Or is it possible the problem is in my activity's object data field?

Thank you!

Taarik.

taarik_rahaman · ‎02-08-2018

iiglasia,

The gentleman who assisted me from Support actually figured this out! The Workflow config was the issue, at least in this case...though it may be due to how AD is configured...I have no idea.

Anyway, I re-read the documentation and it is definitely confusing at least to me: "Whatever is passed as the Object name becomes both the samAccountName and the name of the new user in Active Directory."

How could the sAMAccountName be the same as the name? Maybe that is how it's set by default? In any case, because we were setting sAMAccountName in the Object data parameter of the same Create AD Object activity, the sAMAccountName was set correctly on the new accounts...so maybe overriding the behavior in the standard config.

I hope this helps someone else!

Regards,

Taarik.

View solution in original post

Sri56 · ‎07-10-2018

Hi Taarik,

Can you please suggest what should be the object name?

I couldnot able to create AD users.

Please help!!

Thanks,

Sri