need to create incident record from one instance to another instance using rest . Please explain steps with images

[Shilpi Sharma2]

need to create incident record from one instance to another instance using rest . Please explain steps with images

Thanks in advance

[AkshayPunekar31]

Hi shilpi,

Refer the link below.You would be able to achieve what you need.

https://youtu.be/sZ8ZCgxTQFQ

Please mark reply as Helpful/Correct, if applicable. Thanks!

Warm Regards,

Akshay Punekar

www.dxsherpa.com

[Pradeep Sharma]

Hello Shilpi,

You can use REST API Explorer to test the REST API and then use the script hyperlink to copy the script. The copied script can then be adjusted in the Business rule on target table to trigger the request. Please refer below link for more info.

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/inbound_rest/concept/c_GettingStartedWithREST.html

You can also refer the TechNow Episode-49 to get familiar with this topic.

https://www.youtube.com/watch?v=mIYYy6OewMU

Thanks,

Pradeep Sharma

[Ashutosh Munot1]

HI,

Also you can use REST Explorer Which Already available.

Thanks,
Ashutosh

[Pradeep Sharma]

Repeat 😃

- Pradeep Sharma