Need to import Knowledge articles from Sharepoint to ServiceNow

Ravi Kiran2
Giga Contributor

‎08-19-2020 07:33 AM

Hi All,

I have a requirement to migrate knowledge articles from SharePoint to ServiceNow  , we have 4000 articles in SharePoint and we need them in ServiceNow.

Few articles have images, attachments and hyperlink in the articles so which format should we prefer to export from Sharepoint and import them to Servicenow so that article will look similar as in Sharepoint .

Please suggest ,thanks in advance. 

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JODY8
Tera Expert

‎08-19-2020 08:03 AM

Here is a good article on the subject https://community.servicenow.com/community?id=community_question&sys_id=54d1d3addbdcdbc01dcaf3231f96194e

Sudhir Urkude
Kilo Contributor
In response to Willem

‎11-05-2020 11:15 AM

Hi Willem,

We are in process of implementing 2nd solution, that you have proposed.

We are getting Error - org.apache.jackrabbit.webdav.DavException: FORBIDDEN. Is this because content we are trying to access is not webdav compliant ??

Also can you let me know pre-requisite of this integration.

Thanks,

Sudhir

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Rahul43
Tera Contributor
In response to Sudhir Urkude

‎03-28-2023 07:16 AM

Hello Sudhir,

Hope you are doing well!

I believe that you resolved this issue. Request you to share what steps you took to import content from SharePoint to ServiceNow?
We are currently facing same issue.
Error - org.apache.jackrabbit.webdav.DavException: FORBIDDEN

I highly appreciate your inputs on this.

Regards,
Rahul Pawar

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