Not able to generate OAuth 2.0 Token for Zoom

[Abhrajyoti Kan1]

I am trying to integrate zoom for creating meeting links with ServiceNow which uses OAuth 2.0 as authentication. But when I am trying to create an OAuth token with the "Get OAuth Token" UI Action, it shows the below error.

The authentication details are shown below.

Application Registries:

OAuth Credentials:

OAuth Entity Profile:

[Abhrajyoti Kan1]

Whitelisted the servicenow instance URL and it worked!

Thank you @Tony Chatfield @Richard Hine!

[Shreya Shah]

You can use the Zoom Spoke - https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-store-spokes/concept/zoom-spoke.html and follow instructions on https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-store-spokes/task/setup-zoom.html to setup the connection for spoke instead of creating your connection from scratch in a separate application.

You have various ready available actions for Meeting Management and other categories.

[Richard Hine]

Hi, there is mention of this on the Zoom forums: https://devforum.zoom.us/t/invalid-redirect-url-4-700-on-valid-redirect-url/15049

Initial thing to try is as @Tony Chatfield says to whitelist your redirect URL in zoom, if that doesn't work then it is best to raise a support ticket with Zoom.

[dantadysak]

I am having the exact same problem you are having. We setup ours yesterday and get the same issue on the Zoom setup side. We found the zoom forum white listing doc right away and it helped us get the setup saved on the zoom side but we still get the same error that you get. Also, when I hit "Get OAuth Token" related link in the OAuth 2.0 Credentials it shows me a login page to zoom and I think I should be seeing some kind of alphanumeric string but the SNOW docs are so vague on this. Let me know what you find out and I will pass on what I know if we make progress.

[dantadysak]

I got past the error code 4700 after we added out instance name and the redirect url on the white list but now I get a zoom login web page and not what I would expect. I would expect that when I click Get OAuth token it would return a token and the system would add it somewhere to track so it could trust the connection back and forth. I opened a SNOW support case since we tried this 2 times now and get the same results and do not know how to proceed.