Notification advanced condition script, only send when user is part of a

Bart Jan Bultma · ‎08-19-2022

Im kicking off a event from a scheduled job that checks for a users end date daily. If the end date is today, it should send a notification to our ServiceDesk. This part works.

In the Notification I am adding an advanced condition that should only send the notification if the user that is on its end date is a member of a specific group in ServiceNow. I am using the code below but it always returns false and does not send the notification.

var groupMember = gs.getUser();

if(groupMember.isMemberOf('GROUPNAME'))
{
    answer = true;
} 
else 
{
    answer = false;
}

.

Vasantharajan N · ‎08-21-2022

@Bart Jan Bultman - Could you please try with the below code if the notification is on table sys_user.

Note:

1. Assuming you are trying to trigger notification for the user record.

2. Change the variable group_name value and use the code.

var group_name = "Please set your group name here to check";
var user_sys_id = current.sys_id;
var userOb = new GlideUser().getUserByID(user_sys_id);

if (userOb.isMemberOf(group_name)) {
    answer = true;
} else {
    answer = false;
}

Thanks & Regards,
Vasanth

View solution in original post

Mohith Devatte · ‎08-19-2022

@Bart Jan Bultman hello

is this a scoped app ?

also try this script

if(gs.getUser().isMemberOf('GROUPNAME')) 
{
 answer = true; 
} 
else
 { 
answer = false; 
}

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU

Bart Jan Bultma · ‎08-19-2022

I changed the script to what you provided but the result is the same. I don't think its a scoped app, but how do I check this?

Damini Sheth · ‎08-19-2022

Hi, you can try this as well,

var ourUser = gs.getUserID();

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user', ourUser); // checking user sys id here.
gr.addQuery('group', 'GROUP_SYSID');// enter youe group sys id here
gr.query();

if(gr.next()) {
answer = true;
}
else {
answer = false;
}

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU

Bart Jan Bultma · ‎08-19-2022

Unfortunately this doesnt seem to work. It always returns true, both for users that are member of the group, and for users that are not member of the group