Notification, how to take last comment or work note

[ankit_gupta1]

My requirement is to take last comment or work note ,which one last updated either additional comment or worknotes . how to do that.

ctomasi

[Chuck Tomasi]

Ooo - that's a broad else statement Abhinay. If someone changes the short description, for example, it's going to hit that else. There's also the case where someone enters comments and work notes at the same time (see my question to Ankit).

[Abhinay Erra]

Well my conditions on the notifiaction is either comments or work notes

changes. Therefore I was not using else. Correct me if I am wrong

On Tue, Feb 21, 2017 at 08:05 ctomasi <community-no-reply@servicenow.com>

[Chuck Tomasi]

Ah, I didn't see the conditions on the notification. Thanks for the clarification.

[Chuck Tomasi]

Q: How would you handle the situation where someone updates both? It's definitely possible and both will have the same timestamp.

[ankit_gupta1]

My requirement is to fetch last one wheater comment or worknote