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Resolved! Non-interactive dashboards?

Hi. Is there any way I can create a dashboard and publish reports on that dashboard, but make it so that users cannot click into those reports. i.e, they can only view the information published on the report and wouldn't be able to click into an indi...

Resolved! Logic for array

hii, I need a logic for array ,if we take 12 months values in array how can we calculate the average for each month. Please tell me a scripts for finding the average.  

Sengeni by Tera Contributor
  • 1752 Views
  • 9 replies
  • 3 helpfuls

How to edit chrome_tab options visilibility

Hello, is it possible to restrict visibility of the options in chrome_tab within workspace (custom workspace)? At the moment when the user doesn't have access to create a record for that particular table from chrome_tab options and clicked one of the...

User492770 by Tera Contributor
  • 884 Views
  • 1 replies
  • 0 helpfuls

Resolved! Fix script to update Bulk CIs

Hi, I have a requirement to write a fix script to update bulk CI records and update the status to 'Retired'. kindly assist me on fix script for the same. I tried something here below which I would like to run in the background script as it is a bulk ...

For Duration field, how to show only days?

For Duration field, how to show only days? I have tried as per documentation: https://docs.servicenow.com/bundle/kingston-application-development/page/script/general-scripting/concept/c_SettingTheDurationFieldValue.html#d168623e181 But its not showin...

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RatneshTSN by Giga Guru
  • 5385 Views
  • 9 replies
  • 4 helpfuls

Resolved! CSS Class Help - Portal

Hello dear community, I need help:I'm trying to figure out what things I can do in the service portal I'm building, I want to know if I can change the background color of what is selected in the picture below.   When I press the pencil button to edi...

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Alessa by Mega Guru
  • 2949 Views
  • 7 replies
  • 3 helpfuls

KB Article Indexing

I'm trying to better understand how to configure KB articles to be found when searching.  Are keywords used to improve search results or is there some other mechanism used?  For example, if I search for a particular word (e.g. "standards"), I would e...