Now Assist not working in Virtual Agent

[Ricardo Reis]

After installing Now Assist and activating the Now Assist skill for Virtual Agent, I am still having problems trying to find a Knowledge Article or find a catalog item.

Here I'm trying to find a existing KA:

[Dr Atul G- LNG]

Hi @Ricardo Reis 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818898

Try repair the Now assist plugin

[Ricardo Reis]

Hello @Dr Atul G- LNG 

Firstly, thank you.
I have the same settings as the link you sent.
I will try to repair the plugin.