Survey satisfaction

ahmed-24
Tera Contributor

‎07-25-2025 06:14 AM

Hello! I have a probleme with my survey satisfaction customer that i have build. 

The caller can't recieve the survey in his portal. Can anyone help for this please 

ahmed24_0-1753449256811.png

ahmed24_1-1753449285278.png

 

0 Helpfuls
  • 127 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-25-2025 06:46 AM

Hi @ahmed-24 

"Did you check if the survey was sent to the 'Caller' instead of another user? Can you also verify using the OOTB (Out-of-the-Box) survey configuration? Also, please attach the screenshot as a file—due to an issue in the Community, images aren't displaying properly."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls