NOW Mobile app, after submitting the catalog item I want RITM to be displayed

Misbah Sayyed
Tera Contributor

In the ServiceNow mobile app,

after submitting a catalog item, a confirmation page appears, stating that your request has been submitted and providing a REQUEST number (attached below).

 

I would like to customize it to display the RITM (Request Item) number instead.

How can I make this change?

 

@Maik Skoddow @Mark Roethof @Gaurav Shirsat @ghaing  @tltoulson @Ankur Bawiskar @Chuck Tomasi 

@ric @ @Seb  @Tanaji Patil @Pradeep Sharma @ayan_murshad 

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