Now platform auto-redirect to App Engine Studio

Julian12
Mega Guru

I have claimed my instance in the developer.servicenow.com but when i access to the platform, 4 or 5 seconds after redirects me to the App Engine Studio.

Here a video for you to check what's happening:
https://youtu.be/G-FqA0k9C64

Any ideas on how to troubleshoot this?

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, I would suspect you need to change the instance role to 'admin'
Open your instance profile and drill into  'Change user role; to update the default\login role

find_real_file.png

View solution in original post

5 REPLIES 5

Tony Chatfield1
Kilo Patron

Hi, I would suspect you need to change the instance role to 'admin'
Open your instance profile and drill into  'Change user role; to update the default\login role

find_real_file.png

Julie39
Kilo Contributor

My user role is IT Admin and it is still redirecting to the app engine studio page

 

Pushpa10
Kilo Contributor

All roles are selected correct but till my instance redirects to https://dev57863.service-now.com/now/appenginestudio/home. Please suggest.

find_real_file.png

joyal tom1
Kilo Explorer

I tried all these options mentioned above. Still it is redirecting me to app engine studio