We can do that by scheduling the report by twice. Is there any possibilities make it in one report? I am quite new to coding. If anyone help me that will be greatly appreciated.
Hello all,1)How to remove or hide author, last modified(Date) from the Knowledge Articles which are populate based on the description?2)How to limit the size of knowledge article Box which means we can see only 3-4 Knowledge article, It should be b...
All,I have created a True/False field on the Question table called Treat as Number/u_treat_as_number. I need to get the value of this field from a variable in a Requested Item.From the GlideRecord of the Requested Item I can access the collection o...
Hi All,When creating a request using Create Request ui action, can we make Incident child to requested item and not to request.Thanks in Advance,Akshay Bhardwaj
I have an issue.. I am requesting an item through Service Catalog, and I also would like some of these variables to show up on the task form so I selected the box to show on the task form within the UI Policies. However, I noticed the when I go to th...
Hi All,How to make read only a catalog item,If we select an item from category it should be read only otherwise we shouldn't placed an order,Please tell me solution,Thanks
We have a variable called 'start_date', contained within a variable set for new hires in our service catalog. I would like to create a list of all catalog items requested, and include the start_date as a field in the list for reporting purposes. Can ...
Hi Guys,I have got a requirement where I need to hide variables from displaying on sc_req_item form. The requirement are as follows:- Hide all variables from displaying from some catalog items on Request Item (sc_req_item) form- Hide some variables f...
HiI am looking to show variables and hide variables on a task form. I need it to pertain to specific catalog items. So far I have written the following script, but its hiding it on every catalog item, I need it to hide it only on certain items. How d...
I'm trying to force a confirm with an on submit script. It is displaying that popup but no matter if the user hits ok or cancel it will still proceed to checkout or add the item to the cart even thought I am returning false. Any ideas on why I am...
Hi,I want to add "Global" as last option along with the existing values in the following list:I have checked how the existing values are added, with the Question Choices being empty.Could anyone help on this?Thanks,Rathika.
I noticed that when I put quotes in the Short Description (example Error "Unauthorized error 401" while opening IE) it shows fine with the quotes in the search list when searching the Knowledge Base but as soon as I go into the actual article the Sho...
HiWhen tracing a portal call to open a ticket raised by a user one of the entries is for a query to https://....../xmlhttp.do Please can anyone tell me what this does where it is as the trace seems to fail at this point as it either does not exist or...
Hello all,I am trying to set notification email bcc for all CI managed by, ci support group manager and for all users. i have tried a script, its not sending mail for those users. i have tried by putting the email directly in the email script, but ...
Hi All,Can we sort the service-catalog item on ESS page according to our requirement. Currently the items are by default gets sorted from A_Z.RegardsSapna
