oauth authentication issue

[Jay81]

Configured oauth authentication between 2 service now instances. It is working for admin users. But getting below error for ITIL users. Please assist.

"com.glide.communications.ProcessingException: User Not Authenticated. OAuth token has expired or has not been retrieved."

[Community Alums · Accepted solution]

Hi,

Create table level "read" ACL on oauth_credential - to allow all user to access "Access Token"

[Service_RNow]

HI,

follow the below link:

https://docs.servicenow.com/bundle/newyork-application-development/page/integrate/outbound-rest/task...

Thanks