On demo catalog item, populate the phone number and email of current user from the user table.

[pk16514]

How to solve the above problem, using client script methods g_form and g_user only

[Maik Skoddow · Accepted solution]

Hi @pk16514 

it's not recommended to do this on client-side as the code might not work in all experiences. Instead, do this in the catalog item. The following article explains how to do that: https://blog.snowycode.com/post/how-to-auto-populate-the-current-user-in-servicenow

Maik

[Maik Skoddow · Accepted solution]

Hi @pk16514 

it's not recommended to do this on client-side as the code might not work in all experiences. Instead, do this in the catalog item. The following article explains how to do that: https://blog.snowycode.com/post/how-to-auto-populate-the-current-user-in-servicenow

Maik

[pk16514]

Thanks @Maik Skoddow . Actually I am practicing scripting that's why wanted to use client script. Thanks for the response. Helpful article and feedback.

[VaishnaviShinde · Accepted solution]

Hello @pk16514 ,

Instead of using client script. You can populated email and phone number by using default value.

Add below in default value to that variables :

javascript:gs.getUser().getRecord().getValue('phone_number');//phone number

javascript:gs.getUser().getRecord().getValue('email');//email

Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Vaishnavi Shinde

[Unique45]

Hello @pk16514 ,

1)Add below code to the default value of the variable for populating Email:

javascript:gs.getUser().getEmail();

2)Add below code to populate Phone Number : 

javascript: var userPhone; var user = new GlideRecord('sys_user'); if (user.get(gs.getUserID())) {userPhone = user.mobile_phone}; userPhone;

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.