On demo catalog item, populate the phone number and email of current user from the user table.

pk16514 · ‎01-02-2024

How to solve the above problem, using client script methods g_form and g_user only

Maik Skoddow · ‎01-02-2024

it's not recommended to do this on client-side as the code might not work in all experiences. Instead, do this in the catalog item. The following article explains how to do that: https://blog.snowycode.com/post/how-to-auto-populate-the-current-user-in-servicenow

Maik

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VaishnaviShinde · ‎01-02-2024

Hello @pk16514 ,

Instead of using client script. You can populated email and phone number by using default value.

Add below in default value to that variables :

javascript&colon;gs.getUser().getRecord().getValue('phone_number');//phone number

javascript&colon;gs.getUser().getRecord().getValue('email');//email

Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Vaishnavi Shinde

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Dr Atul G- LNG · ‎01-03-2024

Hi @pk16514

Use the Auto populate feature on SN release in Utah.

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