Outbound email format

[Adil N]

Hi all, 

I have created a flow that will automatically send an outbound email which extracts the description field from the incident record. however the issue is when the email is generated it is in a unreadable format. (screenshot email format) 

I want it to go out in the same format it comes into the description (screenshot Description in Incident) 

Any ideas how this can be done? or even how I can make it more readable 

thanks 

[Kieran Anson]

Duplicate of Need Help with outbound email format - ServiceNow Community