Outound REST message - java.net.SocketException: Socket Closed

Shreyoshi1
Giga Contributor

‎01-13-2021 03:39 AM

Hi All,

I am facing a java.net.SocketException: Socket Closed exception while trying to post a request to a 3rd party URL. This works fine via postman and issue occurs only when trying via Servicenow

 

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2 REPLIES 2

Kashyap G
Tera Expert

‎12-29-2022 10:46 PM

@Shreyoshi1 

 

Did you consider whitelisting the instance IP in your firewall?

 

Please check your IP information of your instance here:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538621

 

Best regards,

Kashyap G

0 Helpfuls

abdealipython
Tera Contributor
In response to Kashyap G

‎09-17-2023 02:40 AM

Hello Team,

I have the same problem, and I'm not using a MID server. There are no restrictions blocking anything, and I've allowed all IP traffic to my AWS EC2 instance.

I can successfully use the API with Python and Postman, but I encounter issues when trying to connect from ServiceNow.