Parent/child groups vs subscription management and access rights cleanup

Sylwester Jassa
Tera Contributor

‎11-06-2024 05:55 AM

Dear Community, 

The case is that I have two roles from different subscription packages assigned to one group (ITSM - itil and SPM it_project_manager). The situation is that some of the user are no longer working for with project so i need remove them from existing group, create new (with only "itil") and add them.  What I am looking for is the best and least user impactful way to set it up for the future. Is there any other idea than using separate groups? how about nested groups and adding itil to parrent and "it_project_manager" to child so if I want to remove project related access I can move the user to parent w/o need of creating new groups. Any hints and potential ways to deal with this topic are welcomed!

 

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Runjay Patel
Giga Sage

‎11-06-2024 08:36 AM

Hi @Sylwester Jassa ,

 

Best way to manage the group members and their access to manage separate group for each persona.

For example Not all IT Project manager want to get access to ITIL and vise versa, so its always advisable to keep the business user separate.

 

Also it will help you to track the license very easily. I would not advise you to go ahead with parent child group in this case as we are talking about two different persona who can perform different activities.

 

Parent and child group we should have on such case where similar user to going have less and more access.

 

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