Playbook Activity Card missing buttons??

[Damian Martinez]

Hello Community,
do you know which is the correct role for a user to be able to see the Mark completed button in a playbook activity card?
As admin user I can see the button.

as itil user I cannot see the button:

We have tried many different roles with no sucecss:
action_designer, flow_designer, flow_operator,sn_customerservice.customer_admin and playbook_experience. admin

By reading the documentation I  was under the impression that playbook_experience. admin would fix the issue but it did not.
Could this be ACL issue?

Thanks in advance!

[Praneeth8]

Hi Damian,

I am also facing the same issue. Did you find any solution for this one ?

Thanks In advance.

[Damian Martinez]

Hello @Praneeth8 ,

sorry for the delay, yes I finally found the issue.

The issue was an ACL preventing the user from see the Mark Complete button.

The ACL is for table: sys_flow_data

For operations read/write you have to add the role that your users have.

I hope this helps.

Regards,

Damian