Plugin for Knowledge Management Wiki Support

[eileenhessmille]

I added the Plug in for Knowledge Management wiki Support (as well as Knowledge Document, thinking it was a prerequisite), added 'Wiki' to the choice list for article type, and added 'wiki' from the slush bucket to the form.. I am not seeing the 'wiki text' area. What am I missing? Thanks!

[solutioningnow]

Hi,

I have also installed   plugin "Knowledge Management Wiki Support" for one of our client. And its working as expected.

Wiki field is set visible only if Article type "Wiki" is selected.You can refer below wiki page also:

Knowledge Management Wiki Support - ServiceNow Wiki

Please mark answer as correct/helpful, if it was really helpful

Regards,

Solutioner

Enhance Knowledge NOW@ www.solutioningnow.com

http://www.solutioningnow.com/

[eileenhessmille]

Thanks for the quick response. It is not displaying the wiki text area even when 'Wiki' is selected in   the article type field.

[eileenhessmille · Accepted solution]

So,when I added WIKI to the choice list, I added the value as WIKI as well. Evidently it needs to be lower case.