Hi Everyone, We've created a flexible VTB with swimlanes, and it seems that we are limited to using compact cards. Does anyone know if it is possible to create a flexible VTB with swimlanes and without compact cards? \ In the configuration tab, Sh...
Hello,In our servicenow instance, we are facing issue of getting empty approvalsthere are 100+ empty apprpvals created from last month, and we cannot understand the source from its metadat.all the fields are empty except created by(fields like approv...
Hi Everyone,Recently, I came across a requirement related to loading data into a custom table through a JDBC Data Source.Here's the scenario:I have two tables (Table1 and Table2) present in a custom scope.Requirement:Once a new record is created in T...
Hi In mac when user right clicks the menu shows browser option rather that service now list options. How to fix this? Snapshot attached. Thanks Srivatsa
Hello all, Good Day!! It's not about "Next Experience UI".How to switch to Modern Service-now UI from Classic UI.I heard that UI policies and some other scripts needs attention and checked. So, not having clear idea on this and I request someone to h...
Help... I have a table that was populated on Tuesday (june 30th) and today July 4th all the records are gone.This has broken multiple reports and forms. I've looked at the Recovery option under All and nothing appears to be there. I looked at Deleted...
On the Incident form, the header displays the table label ("Incident") along with the record's display value (for example, INC0010001). Is it possible to change the table label dynamically based on a condition? For example, if the Priority is 1, can ...
Expected Behavior:As per ITIL best practices, a Requested Item should only be closed after all its associated tasks are successfully completed and closed.Observed Behavior:The system currently allows closure of the Requested Item before closing all r...
I'm trying to create a dynamic filter option on ends field for the delegate record. I want to take the current date add 1 week with the time defaulted to 23:59:59. I am able to add 1 week but I cannot figure out how to get the time to get set to 23:5...
Hello!I'm working on a notification for a rejected approval, and have been asked to include a link back to the record that was rejected. This normally would be pretty straightforward, but what I'm up against is this is a custom App (extended from Tas...
the variable 'by submit' created for the task when select option Type A is selected has to be visible and mandatory but not when TYPE B . At the same time when type B is selected and task is created for it along with the RITM then the variable 'by su...
Hello, I would like to restrict certain users who have the impersonator role to a sub-set of users that they can impersonate. I believe that this is achievable using a business rule - before query. I found the below on another post however I have b...
I have requested PDI for over a wee now and its still waitlisted
I would like to create a dark mode for custom theme. I create a variant, and added OOB css from dark theme, the dark mode is not consistent. Buttons and field labels are missing, how to fix this issue??
