Hi All, I have installed 'sn_pw' plugin in my instance. I want to make the general display settings as TRUE/ON by default for every new project.Any Suggestions how can I achieve it. It is totally OOTB workspace as of now, i have only installed the p...
Hello Team , Current report is showing in Seconds, is there any options to convert in hour please?attached is for your reference
I've read plenty of old posts where you can stop the Time worked field from automatically starting on forms via the 'glide.ui.timer.started' system property. However, this does not appear to function on Workspaces. I'm curious if there's a way to ope...
I am currently enrolled in the ServiceNow Administration Fundamentals (Xanadu) course. My lab instance has been terminated, and I am unable to request a new one as it shows that I have 0 instances remaining.I still have course progress pending (curr...
Hi all, I have issues with the Knowledge API that do not render any results when using query. For example: When I use "https://instance.service-now.com/api/sn_km_api/knowledge/articles" I get all the articles listed.When I use "https://instance.serv...
Through ATF I need to test catalog path means where the catalog is present under which sub category and sub category and Description, header and catalog name, variable name with help text New catalog item is created based on the story. so, i need ...
Hi Team, We are planning to Install - com.snc.itsm.roles (ITSM Roles) in to prod - If in case getting any issues How to do uninstall or inactivate (rollback).Thanks,Narasimha Reddy
Hi All, Can any one help me with the solution for to hide filter condition for a particular module list view? I have tried to hide it using list control but is is hiding Magnifying search glass and filter as well. My requirement is only to hide the c...
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
Unable to see agentic workflow/use case on the now assist panel. Now assist panel is active.backend table override is also active - sn_aia_usecase_config_override Unable to see as option to select through on the now assist panel as well as its also ...
Hi Team, I know the cloud jira atlassian can be connected using internet and do not need of mid server but the requirement is to connect via mid server. I am able to launch the cloud jira page in mid server using browser with proxy but mid server is ...
I am trying to create my own step-based fulfillment steps for the Catalog Item Builder with help of this Guide: Create a service fulfillment step type (servicenow.com)It says to create a new table for steps that require input. This table should get t...
Hi: Not sure why I'm seeing 'Insert' and 'Insert and Stay' buttons on the Approval form. Should these display OOB. What's the best way to hide them for the sysapproval_approver table (or restrict to admin)? Thanks, Rita
Hello,I'm trying to set up Azure provisioning users into ServiceNow, which recently changed from user/password auth to Oauth. Following these 2 sets of directions https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/security/ta...
