Hi All,
I have a basic question - What is the use & significance of Plural in the field label, where is it referred or displayed as plural.
E.g. Configuration item field on incident table
Initially i thought it is for list view so that the field will be displayed on list view in plural form however if I see this field in list view it is still shows the singular form.
Then I though it is for Database view but I checked some OOTB DB views like Incident Metric but even there this field is shown same as above in singular form
Looking back at all the replies, all the replies (my included) are based on some other words beside "Configuration Item" and your question on where "Configuration Items" is used was not yet answered.
So, here is the answer.
- Go open a "Requested Item"
- On the Requested Item page, there is a "Configuration Item" field
- Click on the magnifying glass to the right of this field
- "Configuration Items" dialog pops up.
Hope this will finally answer your question. Please mark this reply as correct because it does answer your question on where "Configuration Item" and "Configuration Items" are used.
Requested Item page with "Configuration Item" field.
"Configuration Items" dialog box
